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Frequently Asked Questions
Where are you located?
We have 2 manufacturing and fulfillment centers with over 150,000 square feet in in Huntsville, Alabama.
Do you offer other products?
Absolutely, we have hundreds of other product options to choose from on our main website RedlineSteel.com ranging from Steel Wall Decor, Apparel, Canvas, plus more.
Can your Steel Products be displayed both outdoors and indoors?
Our Steel Products are powder coated to prevent rust and corrosion, enabling the customer to display both indoors or outdoors without worrying about potential damage due to weather or climate conditions.
Do your Products Come with Mounting Holes?
Yes. All of our Steel and Metal Décor come equipped with complementary mounting holes pre-designed for customer convenience and easy assembly.
The ‘Redline Promise’
We’re so confident you’ll love our American-Made products that we offer a 30 Day, Money-Back Guarantee if you are not 100% satisfied. Just mail your item(s) back to us within 30 Days from the delivery date for a full refund. No questions asked!
What kind of payment options do you offer?
We offer several methods for ordering online. All Payment Options are listed below and are valid for all items listed on our website including All Major Credit and Debit Card, Paypal, and Amazon Pay.
Do you offer International Shipping?
Unfortunately, we do not currently offer International Shipping, however, this is an option that we will be looking into in the near-future. At this time, we only offer Domestic Shipping within the United States, with the exception of APO/AE addresses. We do not offer shipments to territories such as: Puerto Rico, Guam, etc. We CAN however ship to Hawaii and Alaska.
What type of steel do you use?
All Steel Items are laser-cut from high quality, American-Made cold-rolled steel for rigidity and high-quality durability.
Can you design something that is not listed on your website?
We currently only offer custom items that are listed on the website. We do not currently offer custom designs that are sent by the customer.
Where can I enter my Discount Code?
Discount Codes are entered on the Checkout Screen in the Box labeled “Gift card or discount code.”
Where can I view all Company Policies?
To view our Company Policies, please refer to the bottom of the website in the footer section.
Do you offer Gift Cards?
Yes, we offer $25, $50, $75, and $100 Electronic Gift Cards on our website. You will receive your Gift Card code after checkout via the Email Address used for the purchase.
